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Relteco ID Business Account Terms

Version 1.2 · Effective October 26, 2026

1. Parties and Subject Matter

These Business Account Terms (the "Terms") are entered into between Relteco Teknoloji Sanayi ve Ticaret Limited Şirketi ("Relteco"), having its registered office at Maltepe Mah. Gazi Mustafa Kemal Bulvarı, Tolluoğlu No:71 İç Kapı No:48, Çankaya/Ankara, Türkiye, registered with the Ankara Trade Registry under number 507352, MERSIS number 0734274063100001, and the merchant, commercial company, sole proprietorship or self-employed professional in whose name a Business Account is opened on Relteco ID (the "Business"), for the purpose of setting out the rights and obligations relating to the opening and management of the Business Account, the arrangement of team memberships and the closure of the Business Account. These Terms supplement the Relteco ID Terms of Use to which the natural persons who open and manage the Business Account are subject.

These Terms are provided in Turkish and English. In the event of any inconsistency, the Turkish version shall prevail.

2. Definitions

  • Business Account: the record created on Relteco ID in the name of the Business, containing the Business's identification and invoicing details and its team memberships;
  • Authorised User: the Relteco ID user who opens the Business Account on behalf of the Business and accepts these Terms on its behalf;
  • Team Member: a Relteco ID user added to the Business Account with the role of owner, administrator, accountant or staff;
  • Application: each product provided by Relteco that can be used with the Business Account.

3. Formation of the Terms and Authority to Represent

  • These Terms are concluded electronically between the Business and Relteco when the Authorised User, on the Business Account opening screen, confirms by a separate tick that they accept these Terms on behalf of the Business and that they are authorised to represent the Business. The date and time of the confirmation, the version of the Terms confirmed, the Business Account for which it was given, the IP address and the browser information are recorded.
  • The Authorised User represents and warrants that they are authorised to represent the Business and to accept these Terms on its behalf. Should the Authorised User not have such authority, the provisions of Turkish Code of Obligations No. 6098 on representation without authority apply, and liability arising from the Business's refusal to ratify rests with the Authorised User.
  • To open a Business Account, the Authorised User must be at least eighteen (18) years of age and have full legal capacity, and their first name, last name and e-mail address must be registered on their Relteco ID account.

4. Business Details

  • The Business Account holds the country in which the business is registered, the business name, trade name, type of enterprise (joint stock company, limited company, sole proprietorship, self-employed professional), tax identification number, invoicing address and invoicing e-mail address, and, for businesses registered in Türkiye, also the tax office and the MERSIS number (if any). The Business is responsible for these details being accurate, up to date and consistent with official records.
  • The country of the business, the tax identification number and the type of enterprise cannot be changed afterwards; a different tax identification number is registered as a different business. A tax identification number of a given country may belong to only one open Business Account at any given time. Other details may be updated by the owner.
  • A Relteco ID user may own at most ten (10) Business Accounts.
  • For sole proprietorships and self-employed professionals, the tax identification number and address constitute personal data of the natural person who owns the business; these data are processed in accordance with the Privacy Notice.

5. Roles and Permissions

RolePermissions
OwnerEdits the business details, manages the team and transfers ownership. Each Business Account has a single owner.
AdministratorInvites persons with the staff and accountant roles, changes their roles and removes them from the team.
AccountantSees the business details and the team; cannot make any changes.
StaffSees the name of the business and their own role.
  • No Team Member may change their own role. The owner may not leave the Business Account without first transferring ownership to another Team Member.
  • The permissions of Team Members within the Applications are determined by the respective Application. Relteco ID conveys the Team Member's role in the Business Account to the Applications.
  • Operations carried out by Team Members through the Business Account and in the Applications on behalf of the Business are attributable to the Business. The Business shall keep team memberships and roles up to date and shall remove without delay persons whose relationship with the Business has ended.

6. Team Invitations

  • Invitations to the team are sent to the telephone number of the invitee and remain valid for seven (7) days. A short message containing the name of the inviting Team Member may be sent to the invitee. An invitation may only be accepted by the person who signs in to Relteco ID with the telephone number concerned.
  • The Business warrants that it is entitled to share the telephone numbers of the persons it invites for this purpose and that the invitation is based on a business relationship with those persons.
  • The team of a Business Account may consist of at most two hundred (200) persons, pending invitations included; at most twenty (20) invitations may be sent from a Business Account within twenty-four (24) hours.

7. Transfer of Ownership

The owner may, after a new verification, offer ownership to another Team Member of the Business Account. The offer remains valid for seven (7) days, may be withdrawn by the owner, cannot be made to a Relteco ID account that is scheduled for deletion and lapses if the Team Member to whom it is made leaves the team. The Team Member to whom it is made becomes the owner and the Authorised User of the Business Account when they accept the offer, after a new verification and upon accepting these Terms on behalf of the Business; the transferring owner remains in the team as an administrator. Ownership does not change until the offer is accepted. A transfer of ownership does not terminate the relationship between the Business and Relteco under these Terms.

8. Suspension and Closure

  • Relteco may suspend or close the Business Account where there is reasonable suspicion that the business details are untrue, that the Business Account was opened by unauthorised persons or that it is used for unlawful purposes, or where requested by competent authorities. A suspended Business Account cannot be used in the Applications.
  • The owner may request the closure of the Business Account by contacting destek@relteco.com.
  • Upon deletion of the owner's Relteco ID account: an owner of a Business Account with a team must first transfer ownership to a Team Member before deleting their account. A Business Account run by the owner alone is closed together with the Relteco ID account. Upon the deletion request, pending invitations sent from the Business Account are withdrawn. Where a Team Member has joined the Business Account during the waiting period after the deletion request, ownership passes to the longest-standing administrator; if there is none, the Business Account is suspended until Relteco is contacted regarding its ownership or closure.
  • The tax identification number of a closed Business Account may be used for a new Business Account. Records relating to a closed Business Account are retained for the period set out in the Privacy Notice.

9. Price of the Service

The Business Account is provided free of charge. Paid services obtained in the Applications on behalf of the Business are subject to the respective Application's own agreements.

10. Personal Data

Information on the personal data processed in connection with the Business Account is set out in the Privacy Notice and the Privacy Policy. The Business shall fulfil the obligations arising from its own capacity as data controller in respect of Team Members and the persons it invites.

11. Liability

Relteco takes reasonable technical and organisational measures to provide the Business Account in an uninterrupted and secure manner. Liability arising from business details being untrue, from the authorisation of Team Members and from operations carried out by Team Members on behalf of the Business rests with the Business. Nothing in this Section limits Relteco's liability for wilful misconduct or gross negligence.

12. Amendments

Relteco may update these Terms due to changes in legislation, changes to the service or security requirements. Updated Terms are published at id.relteco.com/legal with a new version number and effective date; material changes to the detriment of the Business are notified to the owner before they take effect. The Business's right to request the closure of the Business Account if it does not accept the changes is reserved.

13. Evidence

In any dispute between the parties, Relteco's electronic records and system logs shall constitute conclusive evidence pursuant to Article 193 of Code of Civil Procedure No. 6100.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. As the Business Account is used for commercial or professional purposes, the Courts and Enforcement Offices of Ankara shall have jurisdiction over disputes arising from these Terms.

15. Contact

Relteco Teknoloji Sanayi ve Ticaret Limited Şirketi · Maltepe Mah. Gazi Mustafa Kemal Bulvarı, Tolluoğlu No:71 İç Kapı No:48, Çankaya/Ankara, Türkiye · MERSIS 0734274063100001 · Maltepe Tax Office 7342740631 · Tel: +90 312 232 14 81 · E-mail: destek@relteco.com · Registered e-mail (KEP): relteco@hs01.kep.tr