This Cookie Policy has been prepared to provide information on the cookies and similar technologies used at id.relteco.com, operated by Relteco Teknoloji Sanayi ve Ticaret Limited Şirketi ("Relteco"), and on the Relteco ID sign-in screens. This Policy is provided in Turkish and English; in the event of any inconsistency, the Turkish version shall prevail.
1. Cookies and Similar Technologies
Cookies are small text files placed in your browser by the website you visit. Browser session storage (sessionStorage) is a browser feature that keeps data only for as long as the tab is open.
2. Cookies Used
id.relteco.com uses only first-party cookies that are strictly necessary to provide sign-in, sessions and security:
| Cookie | Purpose | Duration |
|---|---|---|
| AUTH_SESSION_ID | Keeping track that the sign-in steps (telephone number, verification code, profile) belong to the same sign-in | Browser session |
| KC_AUTH_SESSION_HASH | Carrying out the sign-in securely across browser tabs | 60 seconds |
| KC_RESTART | Allowing an expired sign-in to be restarted where it left off | Browser session |
| KEYCLOAK_IDENTITY, KEYCLOAK_SESSION | Maintaining your session after sign-in so that id.relteco.com can be used without verifying again | For the session, at most 10 hours; in the Relteco ID mobile application at most 30 days |
| KEYCLOAK_REMEMBER_ME | Only in the Relteco ID mobile application: remembering your sign-in, so that other Relteco applications can sign in through that application without asking for a code again. It holds your telephone number and is kept only on your device, inside the application. | 365 days |
| RELTECO_DEVICE | If you added a second verification method, recognising the device you confirmed with it, so that the second method is not asked again on later sign-ins from that device. It holds a random value; only its hash value is kept on your account. | 400 days |
| KEYCLOAK_LOCALE | Remembering the language you chose on the sign-in screens | Browser session |
In addition, id.relteco.com keeps single-use values that secure the sign-in, and your language preference, in browser session storage; these data are deleted when the tab is closed. The access tokens of your account are not stored persistently in the browser.
3. Cookies Not Used
No cookies for analytics, performance measurement, advertising, targeting or tracking, and no third-party cookies, are used on id.relteco.com. Fonts and all other resources are loaded from Relteco's own server.
4. Legal Ground
As the cookies used are strictly necessary to provide the sign-in and account service you request, they are not based on your explicit consent; they are processed on the grounds set out in Article 5(2)(c) and (f) of Law No. 6698.
5. Mobile Applications
When the Relteco ID sign-in is opened within an application, the sign-in page opens with an empty session on every sign-in and its cookies are not shared between applications. The session token in an application is stored in the device's secure key store (iOS Keychain, Android Keystore) and is deleted when you sign out.
6. Managing Cookies
You may delete or block cookies in your browser settings. However, if strictly necessary cookies are blocked, it will not be possible to sign in to id.relteco.com.
7. Changes and Contact
This Policy is updated as necessary; the current version is published at id.relteco.com/legal. Detailed information on your personal data is set out in the Privacy Notice. For any questions, you may contact info@relteco.com.